Affinity Health App is faulty

Item: Affinity Health
Rating: 2
Author: Susan B

Points for having an App. No points for having an app that you cannot register to log in to! I have phoned the call centre repeatedly who just blame the IT department. Months later still cannot log in - as my details are incorrect. But I'm trying to REGISTER?

Helpful (0)

Replies (2)

Affinity Health's replyOfficial

05 Jul 2022, 10:20

Good day Susan,

Thank you for bringing this to our attention.
We will relay your query to the relevant department for further assistance.

We are sorry for any inconvenience caused.
Kind Regards,
Affinity Health Management Team

Affinity Health's reply05 Jul 2022, 10:20

Official

Affinity Health's replyOfficial

15 Jul 2022, 12:22

Good day Susan,

We can confirm that a Complaints Officer was in touch with you to assist with your query.
We thank you for your continued support.
Kind Regards,
Affinity Health Management Team

Affinity Health's reply15 Jul 2022, 12:22

Official

Good day Susan,

We can confirm that a Complaints Officer was in touch with you to assist with your query.
We thank you for your continued support.
Kind Regards,
Affinity Health Management Team