RH
Rukhaya H

1 reviews | Active since Jul 2016

22 Jun 2018, 23:02

affinity health a *******

Very bad service. I had requested change of debit date and was told it was done however they still debited my account and costed me the return debit fee and now tell me that it is my fault. I do not recommend them at all. They promised the senior will call to sort out but i get messages all the time about acc in arears. No 1 willing to help. Bunch of hypcrites.

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Replies (2)
Affinity Health
Affinity Health's reply25 Jun 2018, 07:43
Official

Good Day Rukhaya

Thank you for bringing this matter to our attention.

Please be assured that a Complaints Officer is investigating this matter and feedback will be relayed to you shortly.

Kind Regards

The Affinity Health Management Team

Affinity Health
Affinity Health's reply25 Jun 2018, 14:02
Official

Good Day Rukhaya

Please be advised that a Complaint's Officer has been in contact with you regarding your concerns. Please note that the Conservations Department is in the process of resolving the matter.

Kind Regards

The Affinity Health Management Team