JB
James B

1 reviews | Active since Nov 2019

03 Aug 2021, 09:18

Affinity Health a bunch of pestering call center agents

This company keeps phoning you 10 to 15 times a day and each time you say your not interested they phone you again and each time I have now asked they tell me they get my details from a Facebook lead via Rusel Le Roux of Cyber zone IT Solutions, I don't know if this is a lie or if they actual do get it from him but nowhere did I give any consent to either of these entities nor did I request anything from either and in accordance with the new poppy act this is ******* accusation of private information.

I recommend you stop bugging people if they say no once.

If I ever have to talk about to Affinity to someone I would highly warn against them as this is not a great way of winning new clients.

0
Replies (2)
Affinity Health
Affinity Health's reply03 Aug 2021, 10:39
Official
Good day  James,

Thank you for raising your concerns with us. 

Please be advised that your complaint has been referred to the Independent Sales Brokerage in order for your details to be removed from their system.

We will revert back to you once feedback is received.

We apologize for the inconvenience caused and we look forward to hearing from you soon. 
 
Kind Regards, 
Affinity Health Management Team
Affinity Health
Affinity Health's reply03 Aug 2021, 13:29
Official
Good Day James,

Kindly note that we have received feedback from the Brokerage that your details have been removed from their systems.
 
Once again, please accept our apologies on behalf of the Brokerage.
 
Kind Regards
Affinity Health Management Team