ZS
Zaid S
1 reviews | Active since Aug 2020
18 Jan 2023, 13:04
Affinity Health
Affinity health has the worst service ever.I have been trying for the past two weeks to get them to give me authorisation for an x-ray for my knee. Their what's app service where one has to request authorisation is another total waste of time. Time I moved to a more functional hands on medical insurance.
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Replies (2)
Affinity Health's replyOfficial
18 Jan 2023, 14:02Good Afternoon Zaid,
We appreciate you taking the time to reach out to us and share your experience.
The matter has been referred to the Complaints Department for further investigation and a Complains Officer will be in touch with you in due course.
Warm Regards,
Affinity Health Management Team.
We appreciate you taking the time to reach out to us and share your experience.
The matter has been referred to the Complaints Department for further investigation and a Complains Officer will be in touch with you in due course.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply18 Jan 2023, 14:02
Official
Good Afternoon Zaid,
We appreciate you taking the time to reach out to us and share your experience.
The matter has been referred to the Complaints Department for further investigation and a Complains Officer will be in touch with you in due course.
Warm Regards,
Affinity Health Management Team.
We appreciate you taking the time to reach out to us and share your experience.
The matter has been referred to the Complaints Department for further investigation and a Complains Officer will be in touch with you in due course.
Warm Regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
23 Jan 2023, 09:00Good Morning Zaid,
We can confirm that a Complaints Officer was in contact with you and provided feedback on the above raised concerns.
We can also confirm that email communication was sent with our various contact information for your convenience.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer was in contact with you and provided feedback on the above raised concerns.
We can also confirm that email communication was sent with our various contact information for your convenience.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.
Affinity Health's reply23 Jan 2023, 09:00
Official
Good Morning Zaid,
We can confirm that a Complaints Officer was in contact with you and provided feedback on the above raised concerns.
We can also confirm that email communication was sent with our various contact information for your convenience.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.
We can confirm that a Complaints Officer was in contact with you and provided feedback on the above raised concerns.
We can also confirm that email communication was sent with our various contact information for your convenience.
Should you require any further assistance please do not hesitate to contact us.
Warm regards,
Affinity Health Management Team.