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lawrence S

1 reviews | Active since Oct 2016

12 Oct 2016, 10:39

Affinity Health

<p>Me and my Wife have been members of Affinity Health for the past 2 years. My daughter was due 2 August 2016, we then contacted Affinityhealth for a hospital pre authorization almost 2 months in advance. After the birth of my daughter no payment has been made to the hospita. I have contacted Affinity Health over 10 times and empty promises of Payment was made. It has now came to a point where the hospital has sent me lawyers letters. The service we have received from affinity health as their clients has been Zero. When asking to speak to a manager you are told the Managers do not have phones.</p>

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Replies (1)
Affinity Health
Affinity Health's reply12 Oct 2016, 11:29
Official

Good day Lawrence,

Thank you for sharing your concerns with us. Kindly note that this matter has been referred to our Complaints department to establish contact with you and to discuss this matter in more detail.

We do apologize for any inconvenience caused in this regard.

Kind regards,

Affinity Health Management Team.