AS
Adele S

1 reviews | Active since Nov 2023

06 Nov 2023, 14:07

Affinity Excellent medical insurance....!

I woke up on Sunday morning the 5th November 2023, with my face swollen to the extend that my eyes could not open. I phoned Affinity at 07:04 got my Virual Doctor Auth code at 08:11 and at 08:26 doctor phoned me, after the consultation husband was on his way with a prescription to Dischem, and I am at work today. This was just the latest of excellent service and support Affinity provided us as a family, same with my son hand operation. We have been part of the Affinity Health system since 2019 and not once can we complain. Best of it all we do not feel we are paying for something we are not getting like any of the medical aids in South Africa.

Thank you so much from the bottom of our harts.

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Replies (1)
Affinity Health
Affinity Health's reply06 Nov 2023, 14:13
Official
Good Day Adele,

We love that the team made such a lasting impression on you. We strive to deliver excellent customer service daily and to be as transparent with our clients as possible.

We are thrilled to know that you made an amazing recovery and truly thank you for your loyalty and support.

We look forward to keeping you impressed for the years to come.

Kind regards,
Affinity Health Management Team.