Affinity and Fourways Life need to sort their **** out
And yet again I find a family member stuck in ER waiting on system errors on payment to have a procedure happen. 4 years old with head swelling. The level of amu*****t is beyond belief........
Fourways life again......
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Replies (2)
Affinity Health's replyOfficial
13 Feb 2024, 08:06Good Morning Crispin,
We hereby acknowledge and confirm receipt of your complaint which has been referred to the Complaints Department for further investigation.
A Complaints Officer will reach out to you once concluded.
We apologize for any inconvenience caused.
Best Regards,
Affinity Health Management Team.
We hereby acknowledge and confirm receipt of your complaint which has been referred to the Complaints Department for further investigation.
A Complaints Officer will reach out to you once concluded.
We apologize for any inconvenience caused.
Best Regards,
Affinity Health Management Team.
Affinity Health's reply13 Feb 2024, 08:06
Official
Good Morning Crispin,
We hereby acknowledge and confirm receipt of your complaint which has been referred to the Complaints Department for further investigation.
A Complaints Officer will reach out to you once concluded.
We apologize for any inconvenience caused.
Best Regards,
Affinity Health Management Team.
We hereby acknowledge and confirm receipt of your complaint which has been referred to the Complaints Department for further investigation.
A Complaints Officer will reach out to you once concluded.
We apologize for any inconvenience caused.
Best Regards,
Affinity Health Management Team.
Affinity Health's replyOfficial
26 Feb 2024, 14:42Good day Crispin,
We can confirm that several attempts were made to get in touch with the main member, but to no avail.
Please note that feedback with regards to this complaint was provided to Mrs de Klerk via email.
We sincerely apologize for the inconvenience experienced due to the payment delay.
Warm Regards,
Affinity Health Management Team.
We can confirm that several attempts were made to get in touch with the main member, but to no avail.
Please note that feedback with regards to this complaint was provided to Mrs de Klerk via email.
We sincerely apologize for the inconvenience experienced due to the payment delay.
Warm Regards,
Affinity Health Management Team.
Affinity Health's reply26 Feb 2024, 14:42
Official
Good day Crispin,
We can confirm that several attempts were made to get in touch with the main member, but to no avail.
Please note that feedback with regards to this complaint was provided to Mrs de Klerk via email.
We sincerely apologize for the inconvenience experienced due to the payment delay.
Warm Regards,
Affinity Health Management Team.
We can confirm that several attempts were made to get in touch with the main member, but to no avail.
Please note that feedback with regards to this complaint was provided to Mrs de Klerk via email.
We sincerely apologize for the inconvenience experienced due to the payment delay.
Warm Regards,
Affinity Health Management Team.