1 reviews | Active since Jan 2018
Admission for an emgency
Such bad service with this medical insurance. On the hospital plan - they declined admission for my fiance and declined a MRI brain. Conracted them spoke to about 7 people in regards to this situation and some said it can be approved others say it cant - so unprofessional. A consultant doesn't even come back to you once you leave a message for a them to give you a call back. Im highly disgusted in this poor service. I always recommended them to everyone i spoke to now i regret all my referrals!!! I wont recommend them to anyone - they take your money and don't render a quality service in specially dying times of need.
Good day Eloise
Thank you for raising your concerns with us.
Please be advised that your complaint is hereby under investigation, resolution of which will be relayed back to you by a Complaints Officer.
Kind regards
Affinity Health Management Team
Good day Eloise
Thank you for raising your concerns with us.
Please be advised that your complaint is hereby under investigation, resolution of which will be relayed back to you by a Complaints Officer.
Kind regards
Affinity Health Management Team
Good day Eloise
Thank you once again for bringing this matter to our attention.
Please note that two attempts have been made to contact you telephonically, to no avail.
Kindly email the Complaints Officer who has contacted you to advise preferred time of contact.
Kind regards
Affinity Health Management Team
Good day Eloise
Thank you once again for bringing this matter to our attention.
Please note that two attempts have been made to contact you telephonically, to no avail.
Kindly email the Complaints Officer who has contacted you to advise preferred time of contact.
Kind regards
Affinity Health Management Team
Good morning Eloise
Thank you for your prompt response.
Please expect contact at the requested time.
Kind regards
Affinity Health Management Team
Good morning Eloise
Thank you for your prompt response.
Please expect contact at the requested time.
Kind regards
Affinity Health Management Team
Good day Eloise
Please note that several attempts have been made by the Complaints department to contact you both telephonically and via email, to no avail.
We hereby await your response, in order for your complaint to be resolved.
Kind regards
Affinity Health Management Team
Good day Eloise
Please note that several attempts have been made by the Complaints department to contact you both telephonically and via email, to no avail.
We hereby await your response, in order for your complaint to be resolved.
Kind regards
Affinity Health Management Team