CH
Colin H
1 reviews | Active since Dec 2018
14 Dec 2018, 12:33
Accounts not paid
Had a problem with Affinity Health not paying the ER and refunding me for 3 months. I made on Facebook and about a week ago, with no response. This morning and made another comment on Facebook and I was called back. My account is now paid and they say they refund will be paid with in the next 7 days. Thank you very much Tebogo Mphahlele from complaints Dept who help me sort this out.
Helpful (0)
Replies (1)0
Replies (1)
Affinity Health's replyOfficial
14 Dec 2018, 12:38Good day Colin
Thank you for your patient co-operation in waiting for your accounts to be settled.
We have confirmed that the ER account has been confirmed as paid, and the Complaints Department is assisting you with resolving the x-ray account.
Your affirmation of the excellent service provided by the Complaints Department is greatly appreciated, Tebogo will be thrilled to receive your compliment.
Kind regards
Affinity Health Management Team
Thank you for your patient co-operation in waiting for your accounts to be settled.
We have confirmed that the ER account has been confirmed as paid, and the Complaints Department is assisting you with resolving the x-ray account.
Your affirmation of the excellent service provided by the Complaints Department is greatly appreciated, Tebogo will be thrilled to receive your compliment.
Kind regards
Affinity Health Management Team
Affinity Health's reply14 Dec 2018, 12:38
Official
Good day Colin
Thank you for your patient co-operation in waiting for your accounts to be settled.
We have confirmed that the ER account has been confirmed as paid, and the Complaints Department is assisting you with resolving the x-ray account.
Your affirmation of the excellent service provided by the Complaints Department is greatly appreciated, Tebogo will be thrilled to receive your compliment.
Kind regards
Affinity Health Management Team
Thank you for your patient co-operation in waiting for your accounts to be settled.
We have confirmed that the ER account has been confirmed as paid, and the Complaints Department is assisting you with resolving the x-ray account.
Your affirmation of the excellent service provided by the Complaints Department is greatly appreciated, Tebogo will be thrilled to receive your compliment.
Kind regards
Affinity Health Management Team