TP
Tinus P

1 reviews | Active since Mar 2015

20 Mar 2015, 13:40

absolutely perfect

i just had the best experience in dealing with Carine at Affinity health<br> she was professional and efficient, and was able to deal with my application fast and in a friendly manner<br> <br> i have dealt with a few other call center agents at other company's and none of them come close to the service and experience i had with this company and its staff<br> <br> i would also like to thank \Ayanda"(not sure of the spelling) whom i first spoke to this morning she also did an amazing job in directing my case to the correct person<br> <br> if nothing else these two lady's i spoke to today will be the reason i am going to have a wonderful weekend<br> <br> thank you again regards Tinus Pretorius"""

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Replies (1)
Affinity Health
Affinity Health's reply23 Mar 2015, 11:05
Official
Hello tinuspretorius,

Thank you for taking the time to report your experience on Hello Peter.

We are so glad that our agents are providing our members with the customer service that the company aspires to deliver.

Remember you can call our customer service department ***for any further assistance.

Thank you for the special recognition of the agents, Carine and Ayanda appreciate the special recognition.

Kind Regards,
The Affinity Health Management Team.

Best regards,