Absolutely disgusted

Absolutely disgusted in the service of this company if we can call it a company? We phoned (TEL NO ***) to attempt to approve PMB medication for one of their (Affinity Health) members. Is this the type of service that you offer your clients? We will make sure to advise our patients to never make use of your company, but rather look at other medical aids.

After 8 minutes and having been put through to five different people for assistance, No one was able to help. THEY ARE USELESS!!!!!!!!!!!!!!!!!! It is really less painful flossing with barbed wire than phoning your customer service.