JM
Johanna M

1 reviews | Active since Jul 2015

15 May 2023, 13:25

9 months of failure with Affinity Health

Affinity Health it's me again, almost a 2weeks now without any joy on my claim. I'm disappointed and requested a cancellation today. You have failed me on the 04.05.23 it was my first time using this policy and my last because I was failed. 9 months journey with you ends today with me.

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Replies (1)
Affinity Health
Affinity Health's reply15 May 2023, 14:44
Official
 Good Day Johanna,

We appreciate you taking the time to voice your frustrations to us.

Kindly note that this matter will be looked into and feedback will be communicated in due course by the Complaints Department.

Best regards,
Affinity Health Management Team