Please BE warned !!!!!!!!

Everybody should be warned !!!!!! i've paid for this dental health for 9 + years and for 8 years did not make use of a dentist because i did not need it . Now i need a new set of upper false teeth , now they ASSURED me that my benefits are exhausted ???? Can you believe that ???? I know for a fact that taking them to the Ombudsman will NOT help !!!!!! PLEASE be warned after paying over R200,000.00 in premiums this happens !!!!!!