JF
Jaco F

1 reviews | Active since Apr 2020

13 Oct 2025, 16:56

Disappointed

I think the cleaning staff has long fingers. I've been booking by them for a few years. But this time my very expensive shoes disappeared. No one knows anything about the shoes. I called them that same day after I left. So no one was checked into that room yet, and I was booked again for that next weekend. So I just wanted to arrange that I'll get the shoes then. On the call, I was told that they would check with the cleaning staff and get back to me. They didn't get back to me, I had to call again, and then I was just told that they couldn't find it. So I don't trust the cleaning staff at all. I'm very disappointed.

Before that, it was my son's small blanket. I didn't think of it then.

Once the gate didn't work, I ended up missing my flight. I had to rebook 3 tickets that are very expensive. So yes, I am feeling frustrated by now, and it might be time to look for other accommodation in the area.

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