Complaint - bad service

We booked in on the 10/11/17 under the name of Maria's, and stayed until 12/11/17. Just after we left, we realized we had forgotten 2 cakes in the fridge and asked someone to fetch it from your premises. Upon arrival, it was found that the cleaners had already helped themselves to the cake and one lady said to him, what is left is hers and they had shared it between themselves. They were asked how could it have been theirs if it was not given to them? The cleaners then asked for our account number so that they could pay for the cake that they had, that was not theirs.

I don't feel that this was the right thing to do and want management to know about it and take it up with the staff. We do not expect money for the cake, it's the principle. Due to this, we won't visit the premises again - but this can cause that you lose other customers for the same reason.

The least that could have been done would have been for them to have notified us rather than just helping themselves.