Expecting Client to serve them

<p>Service levels of the most shopcking level and not a care in the world expecting business to come to them regardless of how poor they are....</p> <p> </p> <p>Nothing proactive other than an imbecile leaning against a wall saying its fine... Using terms that within the industry is the norm it is not to the client. If it was the client would do it themselves....</p> <p> </p> <p>They were rude and uninterested on the initial installation, which they have now said it is an aerial fault. Hmmm built they installed.</p> <p> </p> <p>They were rude and uninterested when my wife asked them to send a technician to the house to resolve the problem. As it is aerial would have solved a lot of issues... I guess it was sadly too much for the staff to fill in the details and book this.</p> <p> </p> <p>The individual today was of the same view. The client must do the work for me. It is just as well DSTV has the monopoly it does as this is what keeps shocking companies like yourselves in business. Your store just happens to be convenient is why you are alive, not cause you know your job or how to treat a client.</p>