DG
Devi G

1 reviews | Active since Oct 2016

08 Oct 2016, 20:23

Worst company ever

<p>I have called kwikot many times over the passed month but I have received no satisfaction from Kwikot. After calling many times, kwikot had send their guys to check my geyser at 8:30pm on Saturday . These guys were rude and disrespectful towards me. Kwikot does not know how to treat their customers. The worst service I received. </p>

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Replies (4)
Kwikot (Haier) SA (Pty) Ltd
Kwikot (Haier) SA (Pty) Ltd's reply10 Oct 2016, 11:24
Official

Good day, please provide the reference number (Case Number) and or the Code and serial number of the geyser to enable us to follow up. Regards

Kwikot (Haier) SA (Pty) Ltd
Kwikot (Haier) SA (Pty) Ltd's reply10 Oct 2016, 19:04
Official

This is not a valid case number or serial number. Please supply correct details as requested. Serial number and code is on the serial plate on the geyser if you do not have the case number. The number you supp**** maybe the Insurance Claim Number. Regards

DG
Devi G's update10 Oct 2016, 19:10
Reviewer Update

Well , it's hard to give you that number because the geyser is situated in the ceiling . If you want to check whats wrong with the geyser, you will need to send someone from your company to check it . The issues with the geyser has not been solved yet . My family and I have been having a cold bath for the past five days .

Kwikot (Haier) SA (Pty) Ltd
Kwikot (Haier) SA (Pty) Ltd's reply11 Oct 2016, 09:44
Official

After our telephone discussion this morning, Durban branch will be in touch with you. (GM)