TP
Tamsyn P
1 reviews | Active since Apr 2013
28 Mar 2022, 11:42
STILL NO FEEDBACK ON BROKEN FRIDGE
It has now been ten days since my first complaint and NOTHING has been done.
Helpful (0)
Replies (3)0
Replies (3)
Kwikot (Haier) SA (Pty) Ltd's replyOfficial
28 Mar 2022, 12:40Morning Valued Client,
Please could we request a call be made to Service Manager by contacting our number provided on our webpage. This is due to no case found using your name and we would like to assist in the shortest time possible. Your assistance would be greatly appreciated
Regards,
Electrolux team
Please could we request a call be made to Service Manager by contacting our number provided on our webpage. This is due to no case found using your name and we would like to assist in the shortest time possible. Your assistance would be greatly appreciated
Regards,
Electrolux team
Kwikot (Haier) SA (Pty) Ltd's reply28 Mar 2022, 12:40
Official
Morning Valued Client,
Please could we request a call be made to Service Manager by contacting our number provided on our webpage. This is due to no case found using your name and we would like to assist in the shortest time possible. Your assistance would be greatly appreciated
Regards,
Electrolux team
Please could we request a call be made to Service Manager by contacting our number provided on our webpage. This is due to no case found using your name and we would like to assist in the shortest time possible. Your assistance would be greatly appreciated
Regards,
Electrolux team
TP
Tamsyn P's updateReviewer Update
28 Mar 2022, 12:57Good day
As I said above, we get no feedback from your sales team, so how would calling them for the tenth time make any difference. You could ask me for the name and details, but are not interested as your service is non-existent. The name is JP le Roux, and I as a side note, I have reported you to the Ombudsman.
As I said above, we get no feedback from your sales team, so how would calling them for the tenth time make any difference. You could ask me for the name and details, but are not interested as your service is non-existent. The name is JP le Roux, and I as a side note, I have reported you to the Ombudsman.
TP
Tamsyn P's update28 Mar 2022, 12:57
Reviewer Update
Good day
As I said above, we get no feedback from your sales team, so how would calling them for the tenth time make any difference. You could ask me for the name and details, but are not interested as your service is non-existent. The name is JP le Roux, and I as a side note, I have reported you to the Ombudsman.
As I said above, we get no feedback from your sales team, so how would calling them for the tenth time make any difference. You could ask me for the name and details, but are not interested as your service is non-existent. The name is JP le Roux, and I as a side note, I have reported you to the Ombudsman.
Kwikot (Haier) SA (Pty) Ltd's replyOfficial
28 Mar 2022, 14:02 Morning Mr Le roux,
Please note we have received confirmation on case **********46 the delivery for your direct exchange will be done tomorrow 29/03/2022.
Regards,
Electrolux Team
Please note we have received confirmation on case **********46 the delivery for your direct exchange will be done tomorrow 29/03/2022.
Regards,
Electrolux Team
Kwikot (Haier) SA (Pty) Ltd's reply28 Mar 2022, 14:02
Official
Morning Mr Le roux,
Please note we have received confirmation on case **********46 the delivery for your direct exchange will be done tomorrow 29/03/2022.
Regards,
Electrolux Team
Please note we have received confirmation on case **********46 the delivery for your direct exchange will be done tomorrow 29/03/2022.
Regards,
Electrolux Team