Shocking service and even worse product

The worst company to deal with regarding service and product. My Kwikot geyser burst, still under warranty with a couple of years still to go. During this time I had nothing but issues with the geyser. My geyser burst on 1 January 2023 and unfortunately I had to have another Kwikot geyser installed. This geyser was faulty and Kwikot has refused to sort out my problem. They have excuse after excuse and are pathetic. In an email to them I mentioned the numerous complaints on Hello Peter and how they never bothered to respond. And of course they chose to overlook my comment