HS
Henry S

1 reviews | Active since Sept 2020

19 Nov 2020, 08:38

KWKOT burst too often too easy

People I don't understand why insurance companies instal KWIKOT geyser. I have two geysers in my house and you have no idea how often we must replace these **** - poor quality geysers. One would think this company realise their product is **** and do something about it, even worst surely insurance companies must know by now that their product is **** and find better product to replace constant bursting KWIKOT geysers.

Unbelievable this company is still in business knowing their product is substandard. **** has a new name KWIKOT.

0
Replies (5)
Kwikot (Haier) SA (Pty) Ltd
Kwikot (Haier) SA (Pty) Ltd's reply19 Nov 2020, 08:45
Official
Your comments are noted. Unfortunately you generalized and gave no specific information, therefore we cannot comment on your accusations. Just one question, was your geyser serviced at regular intervals and anode changed as recommended as per the warranty instruction manual, and has your plumber who installed the geyser explained the T&C's of the warranty?
HS
Henry S's update19 Nov 2020, 09:04
Reviewer Update
I generalizing because your geysers are sh..t in general with no exception of outstanding quality. Don't pass the buck with all terms and conditions, **** is **** it that simple. Writing all these excuses don't make your geysers any better, if I was you I fix my sh.t in place of looking for excuses.
The insurance company sends accredited plumbers if your product failed to stop looking for rather shallow excuses. This is a fact: your geysers burst way too often to be called quality - it is **** and burst frequent. F. all the excuses make better geysers.
Kwikot (Haier) SA (Pty) Ltd
Kwikot (Haier) SA (Pty) Ltd's reply19 Nov 2020, 09:10
Official
We do not appreciate your language. Regard this matter as finalized
HS
Henry S's update19 Nov 2020, 09:34
Reviewer Update
I don't appreciate your quality and excuses. You cost me unnecessary money due to burst geyser and all you can say T&C and and. If you don't know it install in my roof with zero human interference, it operates uninterrupted. failure is not human error is bad quality, Do you understand how geysers work???
Kwikot (Haier) SA (Pty) Ltd
Kwikot (Haier) SA (Pty) Ltd's reply19 Nov 2020, 10:09
Official
Noted