JT
John T

1 reviews | Active since May 2015

27 May 2015, 09:01

Kwikot's warranty holds even less water than their

My geyser burst recently. The plumbers informed me that as it was less than 3 years old it was still under warranty. I was ****med into believing it actually existed. At about 6pm the crack team of blame shifters finally showed up and decided to blame the plumbers. Three days later I still have no hot water.<br> <br> **** you very very much kwikot.<br> <br> If you were thinking of getting a kwikot geyser, don't. Go for a competent brand instead.

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Replies (1)
Kwikot (Haier) SA (Pty) Ltd
Kwikot (Haier) SA (Pty) Ltd's reply27 May 2015, 10:06
Official
Hello Longshaft,

The installation does not comply in terms of SANS10254 and SABS standards. There may be nothing between the Pressure Control Valve and the geyser. Your installation has a water meter in between, therefore invalidates the warranty. As per T&C's any claims in respect of installation of the electric water heater must be referred to the applicable installer. GM