1 reviews | Active since Aug 2016
Kwikot Horrible Service - Geyser leak after 4 months out of warranty
<p>Our kwikot 150L geyser was purchased in April 2013 and burst over the weekend. I contact kwikot and was given the incorrect email address to send information. I then went online and found the right address and sent information through which was read. I was told the matter would be attended to in 24 hours but thank God I didn't hold my breath. Its been past that time and there has been no news. Called them again and was put through to a machine eventually.</p> <p> </p> <p>We are having cold water showers at home because of this. Its hard to see my poor mum who is amlost 70 being subjected to this because of the incompetence of Kwikot.</p> <p> </p> <p>I am totally disgusted with their service and quality. I demand a new geyser installed at their cost for the inconvenience they are putting us through.</p>
I made a mistake as the geyser was under 5 years warranty. The guys at kwikot were at my home within 48 hours and resolved the issue and installed a new geyser ! I am thankful and sorry for the error.
I made a mistake as the geyser was under 5 years warranty. The guys at kwikot were at my home within 48 hours and resolved the issue and installed a new geyser ! I am thankful and sorry for the error.
Your comments are noted and than you for the apology
Your comments are noted and than you for the apology
