Kwikot Failure to Respond - Warranty Claim

Kwikot have their contact information as:

• *** during business hours (Mon–Thu 08:00–15:30, Fri 08:00–12:30). • Also email *** (copy the above details) and, if needed, try the main sales/technical line • Register the geyser on their website if not already done — this helps protect/activate warranty tracking.

I have registered this product. I have also sent a mail to Kwikot and tried to contact them on the above number. This number does not get answered???? I have been trying since yesterday

Please advise urgently why there is no response to my failed geyser – I will be giving Kwikot a bad review on Hello Peter and other SM platforms – this simple lack of response is unprofessional and unacceptable after paying R15K for a geyser that has lasted two weeks !!!!!