Kwikot and the run around for days

Evening

I am absolutely disgusting the service I am receiving from kwikot

My geyser is under warranty I log a call with lebo at kwikot.

The first set of plumbers were send out on Saturday 24 Aug .They advise me that my geyser is under warranty and I should log a call with kwikot

I logged a call and the kwikot send out a plumber on Tuesday 27 Aug 2024.

Firstly they had the wrong size geyser with them to replace the current geyser They call me to say they going back to office and will return with correct geyser which they never did

A second plumber called me and arranged to replace my geyser.My geyser was faulty and the water in geyser is discoloured brown and muddy He calls me to say that he check out the leaking of geyser and the discoloured water

The evening just to find out that I'm sitting with no warm water and now coming home from work just to see that wires hanging loose of geyser All earth wires is hanging loose small nut attach to geyser out and I am trying to call this plumber but he doesn't answer my calls

This is the quality of service you received from kwikot sitting without hot water no one comes back to you

I logged another call with kwikot at 17 20. Again today to be told she will forward logged call in the morning

What type of service do you receive in this country absolutely disgusting