NR
NAVISHA R

1 reviews | Active since Sept 2010

01 Dec 2015, 10:12

goods were damaged-Additional costs

I have purchsed a geyser still under warranty and it was defected, as a result this geyser got rusty and started to leak so much that it flooded certain parts of my home and severly damaged my ceiling. I have now enquired with Kwikcot and the state they not liable for damages. This is totally unacceptable because if the geyser was manufactured properly i wouldnt have to incur additional costs.

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Replies (1)
Kwikot (Haier) SA (Pty) Ltd
Kwikot (Haier) SA (Pty) Ltd's reply03 Dec 2015, 13:32
Official
Hello navisha,

Our warranty does not make provision for consequencial damages as this should be claimed from your Insurance Company. We are sending you a copy of the T&C's via email for your perusal.