1 reviews | Active since Oct 2026
Good day, My name is Viaan Pretorius, and I am contacting you regarding a serious issue with my AEG full
AEG oven unusable after 2.5 years due to discontinued parts.
Dear Viaan,
We are sorry to hear about the difficulties you have experienced and appreciate you bringing this matter to our attention.
Please note that Kwikot is no longer owned by Electrolux and now forms part of the Haier Smart Home group following the transfer of ownership in 2024. Notwithstanding this change in ownership, certain products sold during the period of Electrolux's ownership may still require assessment in terms of the applicable warranty provisions and obligations.
To enable us to assist you further, kindly send an e-mail to *** with your contact details, installation address, product serial number (if available), and a brief description of your concern. Upon receipt, we will arrange for a representative to contact you and assist with your concern.
We sincerely regret the inconvenience you have experienced and look forward to assisting you with your matter.
Kind regards,
Customer Relations Division
Dear Viaan,
We are sorry to hear about the difficulties you have experienced and appreciate you bringing this matter to our attention.
Please note that Kwikot is no longer owned by Electrolux and now forms part of the Haier Smart Home group following the transfer of ownership in 2024. Notwithstanding this change in ownership, certain products sold during the period of Electrolux's ownership may still require assessment in terms of the applicable warranty provisions and obligations.
To enable us to assist you further, kindly send an e-mail to *** with your contact details, installation address, product serial number (if available), and a brief description of your concern. Upon receipt, we will arrange for a representative to contact you and assist with your concern.
We sincerely regret the inconvenience you have experienced and look forward to assisting you with your matter.
Kind regards,
Customer Relations Division