faulty fan

I purchased a I purchased a floor standing fan in Sep 2014 - I used it for a mnth and then went away for 3 mnths returning FEB 2015- the fan worked for a further 2 or 3 weeks then stopped working, I contacted AEG who advised me to take the fan to my nearest repair centre ( SEAPOINT ) as it has a 2 year warranty. The place i was advised to shlep this big fan to did not exist, I was then told to take it to another repair place in Kenilworth area. I was then contacted approx 3 weeks later telling me the motor burnt out and was not worth repairing - and i must collect the fan. I contacted AEG again asking if they manufacture products to last a few months or did i purchase a faulty product ? despite my emails to Christo. Engelbrecht. I have received NO RESPONSE. I would strongly advise against purchasing any AEG products as they are clearly of POOR QUALITY and the company seems to hold no responsibility for their products as well as the service being non existent