Fast , Efficient Service

I had just found (incredibly frustrating) that if you have a problem with your geyser you have to go to the supplier yourself instead of the installer who actually installed the unit...strange but true<br> I had a problem with my geyser which is less than 6 months old last Thursday and called the Kwikot call centre that same evening.<br> I spoke to a lady called Nomvhula who was such a breathe of fresh air after all the frustrations from earlier that day..she was kind,caring and took our situation almost personally which I thought was really incredible.<br> On Friday morning I had 2 follow-up calls to say that a technician was assigned to the call and his details...also got a call from the technician himself giving a rough time as to his arrival...he was bang on time.<br> Technician was professional and efficient...problem sorted in quick time.<br> We are often so used to shoddy service in this country but this experience with Kwikot has renewed some of my lost faith...well done Kwikot<br> <br>