jj
john.minter.za john.minter.za
1 reviews | Active since Mar 2009
23 Sept 2015, 10:15
Failure after 4 years 11 Months
I know and appreciate the fact that we need to stipulate a set of \rules"to govern business and business ethics. <br> <br> Unfortunately this time there seems to be a disagreement between the definition of the \""warranty\"" period.<br> <br> According to the consultant:<br> Geyser was manufactured July 2010 (Code 07M5)"
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Kwikot (Haier) SA (Pty) Ltd's replyOfficial
23 Sept 2015, 10:36Hello minter,
Good day Mr Minter
The information provided by the call centre operator is correct . As you mentioned that the geyser was replaced by ABSA in October 2010 ,we would require proof of installation from your insurance to validate the warranty . If you have the required documents ,please forward it to *** with your contact details to log a service call .
Hope this will assist .
Kind Regards
Roland
Call Centre Manager
Good day Mr Minter
The information provided by the call centre operator is correct . As you mentioned that the geyser was replaced by ABSA in October 2010 ,we would require proof of installation from your insurance to validate the warranty . If you have the required documents ,please forward it to *** with your contact details to log a service call .
Hope this will assist .
Kind Regards
Roland
Call Centre Manager
Kwikot (Haier) SA (Pty) Ltd's reply23 Sept 2015, 10:36
Official
Hello minter,
Good day Mr Minter
The information provided by the call centre operator is correct . As you mentioned that the geyser was replaced by ABSA in October 2010 ,we would require proof of installation from your insurance to validate the warranty . If you have the required documents ,please forward it to *** with your contact details to log a service call .
Hope this will assist .
Kind Regards
Roland
Call Centre Manager
Good day Mr Minter
The information provided by the call centre operator is correct . As you mentioned that the geyser was replaced by ABSA in October 2010 ,we would require proof of installation from your insurance to validate the warranty . If you have the required documents ,please forward it to *** with your contact details to log a service call .
Hope this will assist .
Kind Regards
Roland
Call Centre Manager