Electrolux do not honour their warranties

I am extremely upset. I bought items from Hirsch and was given the wet and dry vacuum cleaner valued at R3700 according to the invoice. It did not even last for 18 months. I brought it back to Hirsch and they explained that the item has been discontinued. I then requested that they replace like with like or that I be credited with the invoice amount so that I can replace the item. I was informed by Hirsch that Electrolux is prepared to give me R700 or one of the other models which is a handheld vacuum cleaner that runs on a battery. For me, there is a massive difference between the two items. I do not understand why Electrolux is refusing to honour the warranty on their products. Nobody explained to me that the units are being discontinued. Had I known this, I would not have bought the more expensive washing machine. I am extremely disappointed by the cavalier attitude from both Electrolux and Hirsch regarding the two options I am being given, R700 or a battery-operated handheld vacuum cleaner. Both companies are not trustworthy and dishonest in their approach. When I asked for my vacuum cleaner back to see if I could take it somewhere else where it could be repaired, I was sent a photo of the unit broken into pieces. Stay away from both companies. Update, I put in a call back as nobody is answering the call centre, I phoned at 4, and when I started speaking, they put the phone down in my ear and I was diverted to the after-hours recording. This company is really useless. It used to be a brand that one could rely on but it seems not anymore.