1 reviews | Active since Nov 2020
DON'T BUY FROM KWIKOT. THE GUARANTEE IS A ****
Please don't ever buy a gyser from this company. The guarantee they offer is a lie. I have a 5 year guarantee on the gyser. After 3 years it burst. I called kwikot for the guarantee. The plumber came out. His inspection shows that the gyser burst through no fault of ours. I have him on video as well as documentation to prove this. He called kwikot, this is when the plumber was told the guarantee is void. The plumber was shocked and that's the reason he allowed me to make a video of him stating that there is nothing wrong on my side. He explained that this not the first time this company has done this. Infact it's quite common. And there is nothing we can do to seek recourse. They can void your warranty at there own discretion. There is absolutely nothing wrong with the installation of the gyser. The plumber further explained that the other companies do not do this as he is contracted to all of them.
