1 reviews | Active since Oct 2016
DO NOT BUY AEG/ELECTROLUX APPLIANCES!!!!!
<p>I excitedly bought a range oven for my new kitchen and made the mistake of buying an AEG!!! It is just over a year old and the oven no longer works. I reported this to the company I bought it from and they logged a service call for me. It took almost a week to get someone from Electrolux out to look at it. The technician informed us that he thinks it may be the selector switch unit and that he would come back and repair it once he had the part. I waited a week and phoned to find out what was happening only to be informed that they did not have the part and had to get it from Johannesburg. I have waited almost a month, phoning every week to get an update, only to be told that as the oven comes from Germany they have probably had to order the part from Germany but nobody can tell me for sure and nobody ever comes back to you to keep you in the loop. 6 weeks and still no oven and still no closer to knowing when I will have one. I am shocked at the lack of service I have received from Electrolux and will NEVER buy this brand again. This brings a whole new meaning to their slogan..."Nothing SUCKS like Electrolux"!</p>
