Do not buy AEG!

I want to warn people not to buy an AEG product as the after-sale service is absolutely terrible. Firstly, you cannot reach them on the phone, the company staff are well aware that there is a problem with the phone lines but for the month that I had to deal with them, every time you phone in, they cut you off. They do not keep parts so I had to wait almost a month for them to order a new motor for my washing machine that was under guarantee. The technician ordered both a motor and a new PC board but when another technician finally arrived to install the parts as he walked through the door, he informed me that there was no way he was replacing both-It was either one or the other. He was rude and threatening, and when I said that I wanted to phone the company to ask why I was no longer allowed to get both new parts he ordered my gardener to let him out the gate. I then phoned back the company and spoke to a Chris somebody who preceded to fight with me ending up with an irate customer. The whole experience was absolutely ghastly and I do feel that there is a major problem with this company because they also do Quick Hot Geysers and we had the same terrible service and feuding over the geysers. A vast, vast difference by comparison with Samsung who respond the same day you have a problem and have absolutely no issue with replacing parts whilst your machine is still under guarantee. I deeply regret having bought an AEG washing machine-people spare yourselves, you will have trouble.