Brilliant Customer Service

<p>I was most disgruntled when I used my two year old electric blanket for the first time this winter only to discover that one side wasn't working. The blanket had a two year guarantee which expired in April. As this is a seasonal product it had only been used for about 6 months so felt this was really unjust. I wrote to the AEG customer service manager stating my case, he passed my email on to Krystal Jacobs who then effortlessly sent someone out to collect the faulty blanket and replace it with a new one. Well done AEG and Krystal on exceptional customer service!</p>