AOJN
Ashley Owen Junior Naidoo

1 reviews | Active since Jan 2024

12 Nov 2024, 14:42

Bad service

Had a geyser installed in 2017 and then in 2021 the geyser started leaking i was then replaced a geyser in December 2021 Today the 12/11/2024 the geyser started leaking again, I then called Electrolux about the leak and was told that my warranty has expired in 2022 because then don't give new warranty on the new geyser. Their warranty starts from the first geyser installed no matter how many was installed at your premises since then. In other words the geyser is not on warranty but their installation from day 1. To me that doesn't make sense. The warranty supposed to be base on the product. To me it shows that Kwikot geysers cannot hold a 5 year warranty and your Kwikot geyser will break before 5 years.

Just leaving this out there, maybe Kwikot will see it and realize the quality they sell.

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