Avoid them

They were very quick to respond to a request to replace a damaged geyser.

BUT...

They came and said they did not open or close rooves to take geysers out and in. And they did not think to let the insurers know they could not do the full job! How the heck do they think 99% of geysers must be moved? Through the man-hole in the ceiling? Don't be ridiculous. If you won't do the work properly, team up with another company that will do the opening and closing.

Then the shocker: the new warranty on the new geyser is not the standard 5 years but minus the period that had been used by the initial geyser. Get real. Your customers do not deserve to be shafted like this: a new geyser should have the full warranty of a new geyser. Imagine this: you are 20 years old and have a newborn child. You are then told that your child would have a lifespan of 70 minus the 20 you have already lived. And their children get shafted the same way!

I will let everyone I can contact know about this. My next geysers will come from someone else.