MS
Magda S

1 reviews | Active since Apr 2019

24 Apr 2019, 17:52

AEG Substandard After Sales Service - Such a shame

I have reported my dishwasher as out of order on 14 Mar 2019 and since then just been messed around with empty promises of we will do this and we will do that. I was the one that had to follow up with the service department as they would never come back to me when they promised to do so. When you call ********** the phones will ring forever and then just cut-off. So no need to call and also do not expect a call back form anyone in the service department. I have even spoke to the CEO secretary and still I do not have a dishwasher or know how AEG will fulfill the 3 year guarantee that I suppose to have on my dishwasher that I bought Oct 2017 in their Woodmead premises at a clearance sale - So much for trying to buy a "good and reputable" product and trusting to have after sales service I will not buy any AEG product again This company is based in Boksburg - Maybe one should contact the Overseas Head Office to assist

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