AEG Electrolux worst service provider

Worst service I have ever received. I ordered spares for my washing machine and paid for them in March 2022. I was told I should recieve my order Mid April, end April came and now I am told "The shipment has been received. We will advise soon system capturing is complete.", well a week later still nothing. I requested shipping and tracking first week of May, got told "Not shipped yet, ETA is Mid May 2022.", that too came and gone. I asked again when am I getting my order, "Should we receive stock before 11.07.2022, we will dispatch the outstanding parts asap.", now its end July and I am told "We hoping to receive shipment Mid-August", so I guess when Mid-Aug comes, I will be told Mid-September and so on for the rest of the year while I sit with a broken washing machine, and if I have to keep opeoing it the way I have to at the moment, the lock mechanism may be next to go.