HG
Hannes G
1 reviews | Active since Nov 2021
22 Nov 2021, 16:06
AEG - ELECTROLUX service SUCKS completely
AEG "s service is so pathetic it actually does not exist. My stove broke and for the second time (same part) and AEG claims they do not manufacture the stove any more - NO SPARES AVAILABLE How can you stop the spares if people are supposed to use their stoves - not possible to replace every five years
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Kwikot (Haier) SA (Pty) Ltd's replyOfficial
23 Nov 2021, 07:37Good morning Hannes G,
Sincere apologies for the poor consumer experience, we would like to have the opportunity to try and rectify the situation by investigating further, and possibly find a solution to your problem.
Kindly furnish as with your direct contact details, as well as the appliance description and model number, and a short description of the problem and the part required.
Kindly forward the information to *** for our urgent attention.
Kind regards,
AEG Service Team
Sincere apologies for the poor consumer experience, we would like to have the opportunity to try and rectify the situation by investigating further, and possibly find a solution to your problem.
Kindly furnish as with your direct contact details, as well as the appliance description and model number, and a short description of the problem and the part required.
Kindly forward the information to *** for our urgent attention.
Kind regards,
AEG Service Team
Kwikot (Haier) SA (Pty) Ltd's reply23 Nov 2021, 07:37
Official
Good morning Hannes G,
Sincere apologies for the poor consumer experience, we would like to have the opportunity to try and rectify the situation by investigating further, and possibly find a solution to your problem.
Kindly furnish as with your direct contact details, as well as the appliance description and model number, and a short description of the problem and the part required.
Kindly forward the information to *** for our urgent attention.
Kind regards,
AEG Service Team
Sincere apologies for the poor consumer experience, we would like to have the opportunity to try and rectify the situation by investigating further, and possibly find a solution to your problem.
Kindly furnish as with your direct contact details, as well as the appliance description and model number, and a short description of the problem and the part required.
Kindly forward the information to *** for our urgent attention.
Kind regards,
AEG Service Team