AB
Allison B

1 reviews | Active since Jan 2016

01 Jun 2016, 12:40

AEG - be prepared for your appliance to break down within a month!

<p>My AEG Lavatherm tumble dryer's computer board is faulty a month after I bought it. I have spent the last week trying to resolve the problem. Hirsch's has been trying to get a response from AEG. I would like a new machine. Yesterday I spoke to Peter Pretorius from AEG who undertook to get back to me. A day later I'm still waiting for his call. In the meantime I contacted Swasthi at Hirsch's Durban again. She tells me that AEG insists on repairing the brand new machine. Nobody can tell me when. Nobody has contacted me. </p> <p>I've always been a fan of AEG, despite the expense of their spares. But this is the last AEG product I will buy. Angry and disappointed.</p>

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