LW
Leigh W

1 reviews | Active since Jun 2012

10 Aug 2016, 11:52

A no care attitude for customer service

<p>For almost two weeks now I have been trying to get my AEG Electric oven repairs - All that is gone is the rubber at the front of the oven on the inside. Inititally I spoke with Hirshes (StrubensValley) - Namely Sean and he wanted nothing to do with helping and giving that after service and gave me AEG's number - What hell on hearth I have spoke to Beverley and Peter telling each person the same story over and over again and each time I am told that they are ordering spares (once I was even told they were ordering me hinges) or they have got the spare and are on the way today to our house but guess what no one arrives.</p> <p>This is now really a joke cause when you call into the call centre no one will put to through to the customer call centre manager - What poor service. My Job Number is - JB67143. Maybe someone will see this and and come back to me to sort out the awful customer services I have received. I may go as far as to say I will NOT be buying another product from your company.</p> <p> </p>

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