TV
TheBliss V

1 reviews | Active since Feb 2024

13 Feb 2024, 12:34

Not quoted upfront. Wont honour guarantee. Avoid my calls.

The technician first said the fridge needed a re-gas and quoted me, which I was happy to pay. Once done the fridge was still not getting cold. He then said it would need another compressor and would return. Which he did, after installing the compressor and removing all the gas to do so, he then wanted substantially more than the value of the fridge. I explained that had he told us upfront that the fridge would need a new compressor and informed us of the price we would have declined. We eventually came to an agreement with the manager over the phone and guaranteed a 3 months period and paid the agreed amount. The fridge started tripping shortly after, after inspection I saw that the wiring on the installation of the compressor was substandard, the compressor pipe is now also freezing up. The technician and the company now ignore my phone calls.

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