Almost 3 Weeks Late - No service, no apology

I have sent dozens of emails and tried every possible contact number of Adventure Bookings. They have not secured my booking for an advanced driving course voucher I bought last year. <br> <br> I attempted to make the booking on 1 June. I phoned, emailed, left a request on the website and still nothing. Eventually after countless emails and phone calls (of which no one answers) I received a response on 9 June. I responded explaining my frustration that it is my husband birthday this month and I was hoping to have this booked as close to his birthday as possible. <br> <br> In concluding my response I said that I would appreciate compensation or some added benefit for the frustration of inadequate customer service I received during this process. And 9 days later and still waiting to simply confirm my booking. This is completely unacceptable and I would really appreciate a few seniors' email addresses so that I can forward on all my countless emails, as even the \Service Delivery Issues? please call ***"line I found on the signature of one of their staff was a call straight to voicemail. <br> <br> I paid a pretty penny for that voucher to spoil my husband and I expect great service in return. """