1 reviews | Active since Dec 2017
By far the worst service I have ever had.
My father bought the Conquest S6 Pro (https://www.adventurephones.co.za/collections/smartphones/products/conquest-s6-pro) on 25 July. Device was faulty and wouldn't accept any sim cards so was sent back a week later. They sent a replacement device back about two weeks later. The replacement device had a faulty charge connector issue so it was sent back in mid September for replacement/fix. Received it back in mid October after Adventure Phones replaced the battery (???) and sent the phone back, charging issue was still not resolved, phone unable to charge. Device sent back again a day later. We are now in December, almost 6 months later. Until now we have had to beg via email for any type of feedback or update (unsuccessfully) as they dont seem to answer the phones listed on their site (sometimes you get lucky). The level of frustration around this simple order has now reached its boiling point. My father is out of R6000 with nothing to show for it. Tried again today to contact them via phone. Nothing. It deeply saddens me that I was the one who suggested he do business with them. This will be the first time I add a review on HelloPeter, no other company has ever given me this level of poor after-service.
