Accounts Department and Service

<p>So my daughter had oral surgery done in March 2016 at Advanced Health in Durbanville. Medical aid did not cover the full procedure and I do not have gap cover, leaving me with a large bill for Advanced Health as well as with the Maxillo / Oal Surgeon. THEREFORE meaning that I have been trying to pay both off monthly as best I could, being a single mom and all......... So May 2016 was the last statement I received from Advanced Health, and with all the other things to remember being a mom of 2, forgot all about paying between May and August. Then I one day at the end of August receive a call from some company I have never heard of and with appalling English, to say I have been HANDED OVER!!!! Natually I called and thanks to Hanlie, said she will find out whats been going on. So had the accounts department (a) sent out statements, which is what they are designed to do (b) ADDED MY name as person responsible for payment and NOT my daughter ??? wth.... could this have been avoided? So between emails and phone calls and a not very forthcoming and a useless Jenny for not responding to emails... I am sad to say that I will never, make use of Advanced Health again. APPALLING ACCOUNTS DEPARTMENT to say the lease. Not even a heads up warning....but hey...just hand her over right!!! Shocking to say the least. Now I have my name dragged through the mud because of my forgetful memory and **** poor staff.</p>