AM
Aznik M

1 reviews | Active since Oct 2019

19 Oct 2019, 22:34

ADVANCED HAIR ****- MORNINGSIDE, DURBAN

A while ago, I started my treatment. I had notable hair loss and was recommended a weekly hair laser treatment and was given an array of products to use.

Upon my first consultation, my gut told me it was a ****. The manager/salesperson, Jerome Shaik, knew his way with words but his lack of a medical background and degree were apparently made up with his sales experience and preface textbook knowledge of hair loss treatment, which I already knew beforehand from prior research. This was a red flag. I was promised complete hair restoration, in which a refund was applicable if results weren't satisfactory.

Treatment began and results were noticeable, however my hair still fell out when using the given products. I was assured that this was normal. The minoxidil given looked suspicious in terms of packaging and formula compared to the minoxdil I had bought overseas from a pharmacy. Today, the minoxidil has given me a serious case of dandruff and oily hair. I am positive that the formula is *****ed- my hair loss has increased exponentially with its use. Also, when I stopped the laser treatments, my hair loss was increased. This is when I was given an extra two months of laser treatment, free of charge. Results did not change. I was not given a check-up consultation afterwards either, probably because he knew I would ask for my money back.

The overall professionalism of the facility in Morningside is in the gutter. The staff swear, the place constantly smells like cigarette smoke and the storage rooms in the back look a mess. From my time spent during treatment, it is clear that money holds the best interest of the staff, and not your well-being and improvement.

Don't waste your time, energy and money going to this place. Its an absolute ****.

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Replies (1)
Advanced Hair Studio South Africa
Advanced Hair Studio South Africa's reply05 Nov 2019, 17:51
Official
Hi Aznik,

Our apologies on the experience that you had with us.
We value all our clients and appreciate the feedback.
 Please provide us with your contact details and we will have someone from client relations contact you  possible. Alternatively please contact us so we can resolve this matter.