Bad Attitude Branch manger

See below Letter i mailed to CEO. <br> Whent to pick up a bag of 25kg pop corn and the Branch manger was so rude to me because she can't find proof of payment. <br> <br> Good Day <br> <br> I would like to lodge a formal complaint against your Cape Town Branch manger. She has no idea of how to talk to customers. She screamed and spoke harshly at me some of her words was you one bag customers... and how she deal with 200 bags at a time. I would not want to go into detail with the discriminating things she said as it is not the way i was brought up to be.<br> <br> I was asked by someone to pick up a 25kg bag of pop corn and this is how was treated and when i asked who's her manger? Her answer was I am, I am the branch manger. When I asked can I speaker to her manager she ignored me.<br> <br> I hve been picking up pop corn for months now for my wife's friend and this is the first time i have been spoken to like this. I have spoken to the workers in the store and they say they get treated like that often by her. <br> <br> I would appreciate it if this can be dealt with as this person bad for the company brand.<br> <br> I will be publishing it on helopeter and social media sites as this is not the way people should be treated