WORST SERVICE EVER!!!!!!!!!!!!!!!!!!!!!!

I signed up for the loyalty program on the 1st October already. I was told someone would contact me shortly within 2 days to design the cards etc. It has now been TWO WEEKS and i am STILL waiting for someone to contact me!!!!!

When I received my new card machine, you could clearly see it was second hand! The battery was not even lasting 12 hours. I requested a new battery which they sent and it is still doing the same. Now the machine is not even charging!!

The statement i receive from Sureswipe doesn't even have my correct details on it. For a company is claims to be so professional the service is apalling!!!! I contacted the rep whom I dealt with to please send me a manager's number as the lady who's details I have (Dina) NEVER answers her phone. I was told that someone by the name of Nico would call me back. I am STILL waiting for him to contact me!!!!!!!!!!!!!!!!!!!!!!!!