1 reviews | Active since Aug 2020
Waste of time
Sureswipe is a big let down . Let's get started. 1. When I sat down with them in 2019 they I told them want cc machine I wanted . When the installed the machine the gave me the worng machine. 2. They didn't do a proper training on how to use the cc machine .( But lucky enough I've been using cc machines before easy to figure out ) 3. When you send a email for assistance for changing something they only promise someone to call you . 4.when you call you never get throw . 5. With this hole viurs / covid 19 they don't bother offering assistance or support. So I have stopped supporting Sureswipe and have cancelled my contract with them . But know they just want to get all the money they can from you . Also there finance team is useless they told me that I have a out standing balance of R 1596.20 so I payed but now a company called Accountability agency has sent me a email saying that I have to pay R867.10 .as there finance team can't do their jobs properly. So do your self and favour and say away from them.
We are sorry that you have had an unpleasant experience with us.
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We are sorry that you have had an unpleasant experience with us.
Your query has been escalated as a matter of urgency and we will be in touch with you to resolve this.
