IM
Izette M

1 reviews | Active since Jun 2018

27 Jun 2018, 23:12

Unfortunately you lost me

I have reported my lost charger to this company twice in 48 hours They ever logged the call out No one gets back to you They sales rep never answers the phone I cant transact!!! Really what now Poor poor poor service After several calls I still have no charger and have made no progress

0
Replies (1)
Adumo
Adumo's reply28 Jun 2018, 09:21
Official

Good day

Thank you for getting in touch with us.

We have double checked with our team and Nhlamulo spoke to you at 10am yesterday and he logged a case on your behalf for a new charger to be replaced ASAP. We are sending a technician today to help replace your lost charger and get you transacting soonest. We apologise for the inconvenience caused and will do better going forward.

Kind regards The Sureswipe Team